Hiring the right staff

What every role really does, and how to avoid paying people to stand around.

Staff are paid every night whether or not they have work, and most roles only help while assigned to a post. The hire page tells you which roles your resort needs right now.

What each role does

  • Ski Patrol. Assigned to a slope: +2% skiers each, and fewer accidents (each costs 2,500–8,000 €).
  • Instructor. Assigned to a slope: +3% skiers each, and up to 10 ski lessons a day at 50 € (about 8% of your skiers want one).
  • Lift Mechanic. Assigned to a lift: that lift wears 1% a day less, so it needs repairs less often. One mechanic per lift.
  • Groomer Operator. Drives one groomer each night, restoring your worst slopes; higher levels restore more.
  • Snowmaker. Assigned to a snow gun: that gun wears 1% a day less.
  • Receptionist. Assigned to a hotel: hotels earn up to 15% more with one receptionist per hotel.
  • Chef. Assigned to a restaurant: restaurants earn up to 15% more with one chef per restaurant.
  • Medic. Assigned to a patrol station: the biggest single cut in accidents.
  • Resort Manager. Assigned: +5% skiers each, and better odds of VIP guests.
  • Park Crew. Assigned to a terrain park: parks wear 0.4% a day less each (up to 1.5%).

Choosing candidates

Each role has 3 candidates a day. They differ in what they ask for and how happy they start:

  • Asks for less: 80–92% of the standard salary, starting morale 60–80%.
  • Steady: 95–105% of the standard salary, starting morale 75–90%.
  • Keen to start: 98–110% of the standard salary, starting morale 90–100%.
  • Experienced: 110–125% of the standard salary, starting morale 70–90%, level 2–4 (groomer operators only).

Morale

Morale drops a little every day; working staff lose less than idle ones. Below 10% they may quit. Hiring someone with no post to fill is the quickest way to lose them, and their salary.

Only groomer operators get better with training, up to level 8.

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